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FREQUENTLY ASKED QUESTIONS

Q Are the videos as good as a class?
A   You can learn the exact same information in the comfort of your home at a fraction of the price. Not only can you choose the exact topic you want to learn and start watching instantly, you can watch the video over and over and review the accompanying notes. Jeff taught thousands of classes before becoming one of Chicago's premier private trainers. You get the benefit of a teacher skilled in teaching both group classes and private instruction for a price that is even less expensive than a class.
     
Q   How long are the videos?
A   They range in length from 7:20 for the Beginning Leash Walking video to almost 17 minutes for the Housetraining video. Most videos are between 8 and 10 minutes in length. I think you will be surprised at how much information is contained in each video as well as the notes. You also receive a BONUS Orientation Video that is more than 14 minutes in length with each video purchase. I separated the Orientation to avoid having to repeat the information at the beginning of each video. The Orientation applies to all the videos in your library.
     
Q   But won't I learn more in a class with my dog?
A   Not every dog gets used for demonstrations in every class. Think of the videos as the "demo" period where the teacher demonstrates with a dog. Then, all the students work by themselves practicing what they just watched. You can pause the video or navigate to different chapters to watch topics as you need them and then practice right with your dog!
     
Q   How will I apply the information to my specific situation?
A   Whether you learn in a class room setting or private lessons, you need to learn the skills from a skilled teacher and then apply them to your situation at home. The benefit of WatchandTrain.com is that Jeff uses a variety of dogs in each video and responds to what they are doing in real-time. The videos are not scripted and you will see real-life training from a seasoned professional. Jeff will teach you how to apply the information to your dog. You will also get the benefit of the detailed notes with even more tips and techniques to practice.
     
Q   Is this a dog training DVD?
A   No, not at all. This is MUCH better! Not only can you login from any computer and watch the high-quality videos from any computer, you get the benefit of downloadable notes to accompany each video as well as access to Jeff via the Training Community section. It is like having a private trainer! You also don't have to pay shipping, wait for your DVD, keep track of the DVD. You login from any computer with a high-speed connection and start watching IMMEDIATELY!
     
Q   How can the videos be so inexpensive? Don't you get what you pay for?
A   I am so glad you asked that! I think the videos are incredibly well-priced and that you get a ton of information for a low cost. But, what you need to keep in mind is that you only pay for the topics that you want, so you get to completely customize your training experience. Each video covers a very specific topic, so you just pick the topics that you need. A DVD might cost $50 and you might get all kinds of information that you don't need. At WatchandTrain.com you purchase only the topics that you need. Since the videos are streaming, Jeff can save money on warehouse costs, production, and shipping and pass the savings on to you.
     
Q   How can I learn more about Jeff's philosophies and strategies?
A   You can visit the Why Video Training? section, you can also visit the Meet Jeff section, you can also read Jeff's Dog Training Blog. For more information you can visit Jeff's private training website Chicago Paws. You can also visit the In the News section and read all the amazing press including newspapers, magazines and radio that Jeff has received.
     
Q How long do I have to watch the videos?
A   You have 60 days to watch each video purchased as many times as you would like after you select "Watch Me" in the "My Videos" section of the site after you login. If you purchase multiple videos, you can store videos in your library and start watching at any time.
     
Q   How do I access the notes?
A   Select "My Videos" to go to your video library, select "Watch Now" to select a video and then select the "Download Notes" link at the bottom of the player window. You can then select any available notes and it will open within Adobe Reader on your computer.
     
Q   Do I have to use a clicker to use the videos?
A   Absolutely not. I obviously like the clicker or I would not talk about it on this site, but you do not need to own or use a clicker to train your dog with the advice from WatchandTrain.com.
     
Q   Do I have to be using the internet to watch the videos?
A   Yes, you need to be connected to the internet, have active videos in your library, and be logged in to watch the videos You can be connected directly or watch via a wireless connection as long as the speed equals at least DSL speeds.
     
Q   Sometimes the video seems a little slow compared to the audio. Suggestions?
A   Watchandtrain.com uses the latest streaming technology and sometimes older computers can get a little overloaded. Make sure you meet the minimum System Requirements and also try any of the following tips: close all other programs besides your browser, select "My Videos" again and select "Watch Now" again for your video, restart your computer to clear the memory, make sure your internet connection is working properly, if you are using wireless internet try connecting directly to the internet and see if the performance improves.
     
Q   How do I redeem a gift certificate?
A   On the very first checkout screen after you add products to your cart, you will see a text box that says "Coupon & Gift Certificate" near the bottom of the screen. You will add the code that you received in that box and then select "Update" to show the new total minus the Gift. Make sure you keep the code until you use the entire dollar amount because you will use the same code until the total equals zero. See How To Use This Site for more information,
     
Q   How often will you be publishing new videos?
A   As you can probably imagine, it takes a long time to produce the high quality videos at WatchandTrain.com. We are working hard to finish and publish the videos that are currently being edited. There is not a definitive timeline to produce more. Let us know at the Future Releases page which videos you would like to see first.
     
Q   How long does it take to receive my clicker order?
A   In most cases the order gets shipped the next business day using standard postal mail. It should arrive to your location within 3-5 business days. If you have problems with your order, go to the Feedback Form and send an email to support with the details of your order.
     
Q   Can I watch the videos from more than one computer?
A   Sure, you can watch your videos on multiple computers. As long as the computer is connected to the internet and meets the minimum System Requirements. However, there are some security measures in place that you do need to keep in mind. Each password can only be used by one computer at a time. So, you should click "Logoff" after you are done watching on one computer. If you don't, it will take 30 minutes before you are logged off automatically which will then allow you to login on another computer.

If you try and Login on another computer without logging off, you will receive a message stating that this customer is already logged in.

     
Q   How Do I Post Questions to the Community?
A   Just go to the Training Community and select "Join". You just need to fill out the questions (takes about 10 seconds) and you then can post a question in the Forums or reply to my Blog.
     
Q   Can I include a personalized message when I send a Gift Certificate?
A   At this this time, that functionality is not available on the website. We are working on adding that as soon as possible. Currently when you send a gift certificate, your recipient receives a message that automatically includes your email with a message. An example might read like this: jeff@watchandtrain.com has sent you a gift certificate from WatchandTrain.com. It also includes the gift amount and a link to visit the website.
     
     
   
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